Interested in joining VTec Support? We are looking for energetic, reliable, passionate people who value their careers and want to be part of a growing family.
IMPORTANT NOTE TO ALL APPLICANTS:
All VTec Support applicants must complete a brief Criteria Test. The Criteria Test is one element of the application process. Applicants can only take the test once. If taken a second time an applicant will immediately be dismissed from consideration.
We are always looking for professional, experienced and energetic sales people. If you have a positive attitude, are a born closer and are willing to listen to a proven way to make “our” sale… then a sales position at VTec Support is the career that you are looking for. The phone will ring into you with first class opportunities. We pay a base plus commission plus cash bonuses and incentives for all sales representative at VTec Support. We are only looking for reliable and proven winners that want to join our organization for the long term.
We are immediately hiring satisfaction and sales professionals to work in our Customer Satisfaction Department. We are looking for phone reps that are not shy about pro-actively contacting our customers after our work has been completed to make sure they are happy and are using all of the services that we offer. Up-selling and cross selling products our customers need while ensuring they are happy with their existing services is the core of this position.
This position pays a base plus commission. In addition to a great compensation plan. If you want to join a growing organization that is on a mission to help computers users worldwide, then a position at VTec Support may be the career that you are looking for.
Help Desk Technician Tier 1:
We are looking for patient, courteous and respectful Help Desk Technicians to field inbound phone calls from our customers. We are looking for support representatives that have a technical background in troubleshooting and repairing Windows based computers. Are you the person your friends and family call when they have a computer problem? If so, then we are looking for you. In addition to a great hourly compensation plan. If you want to join a young and energetic organization that puts a high value on our quality of service, then a position at VTec Support may be the career that you are looking for.
Technical Support Specialist Tier 2 & 3:
We are seeking seasoned Technical Support Specialists to join our rapidly growing team. Primarily you will be receiving repair escalations from our Help Desk Division. Candidates should be able to troubleshoot and repair a variety of Windows based issues including virus removal, root kits, blue screen and other advanced repair issues. Due to the fact that we work remotely, you must be a strong communicator, you will need to ask the right questions to get to the root of the problem and you must be able to understand what inexperienced end users are trying to explain. Once you understand the nature of the problem, your technical skills must kick in as you start troubleshooting and repairing the problem.
In addition to a great compensation plan. If you want to join a young and energetic organization that puts a high value on our quality of service, then a position at VTec Support may be the career that you are looking for.